Ottawa or Toronto, ON, CA
Senior Supervisor, Enforcement
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Find out more about the next steps in our Recruitment process.
In addition to the position being staffed, this competition may be used to fill other Senior Supervisor positions (Regular or Term) within the Payments and Regulatory Oversight Department that may become available in 2026.
About the Payments and Regulatory Oversight Department
The payments landscape in Canada and globally is evolving rapidly, driven by technological advancements that are introducing innovative ways for consumers and businesses to make payments. Under the Retail Payment Activities Act (RPAA), the Bank of Canada is responsible for registering retail payment service providers (PSPs) that perform retail payment activities, maintaining a public registry of PSPs, and supervising PSPs’ compliance with operational risk management, fund safeguarding and reporting requirements.
As part of the Retail Payments Supervision framework, the Bank will assess whether PSPs are managing risks effectively, identify areas for improvement, and promote compliance through a combination of compliance, and enforcement tools. This includes the authority to issue notices of violation, impose administrative monetary penalties and enter into compliance agreements when necessary.
What you will do
As a Senior Supervisor in the Enforcement Division, you will contribute to fulfilling the Bank’s Supervisory mandate by participating in the implementation of the legislative and regulatory authorities of the Bank related to enforcement, including investigating cases of potential non-compliance and working with other Supervisors to recommend the use of appropriate compliance and enforcement tools and actions. You will also support other initiatives within the RPS Framework, including those related to registration and the supervision of PSPs.
What you need to succeed
You should have the desire to build (or already have) knowledge of the broader financial system, the supervision of retail payment systems with an appreciation of current issues and trends faced by individual PSPs. You should have knowledge of compliance and enforcement processes and experience dealing with a range of enforcement and investigative issues. You should also have knowledge of the relevant statutes and bodies of regulation, and guidance associated with retail payment supervision. You are able to identify discrepancies or trends in data, interpret legislation and regulations, gather and summarize information, identify solutions, and provide recommendations.
Nice to have
- Knowledge of, or experience with, supervisory frameworks that include enforcement regimes, particularly those which include enforcement actions with administrative monetary penalties
- Experience with administrative law regimes or working with or for a regulator, a PSP, or in a relevant field
- Background in law, compliance, or enforcement
- Accounting designation that is more focused on managerial accounting or audit
- A risk-oriented designation
- A strong interest in supervisory technology, including artificial intelligence to support efficient supervisory practices
Your education and Experience
The position requires a minimum of six (6) years relevant work experience, as well as a Bachelor’s degree in Law, Finance, Accounting, Economics, Business Administration, an MBA, or an equivalent degree in a relevant field. An equivalent combination of education and experience may be considered.
Innovative Mindset
We value candidates who demonstrate adaptability, curiosity, and a willingness to learn new technologies, including AI and digital tools. We seek individuals who can think critically about data, question existing processes, and find ways to simplify our work while embracing change and new ways of doing things.
Language requirement
The Bank’s work environment is conducive to the use of both of Canada’s official languages - English and French. The position language requirement is Level 5 (Fully Functional). If a qualified candidate who meets the language requirement of the position is not found, a qualified candidate who does not meet the language requirement may be considered. Training may be provided to help reach the required level. Both bilingual and unilingual candidates are encouraged to apply.
What you need to know
- Priority will be given to Canadian citizens and permanent residents
- Security level required: Be eligible to obtain Secret
- Relocation assistance may be provided, if required
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
Hybrid Work Model
The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a portion of each month as part of the Bank’s hybrid work model, and they are expected on site at the Bank location a minimum of 12 days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.
What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider.
- Salaries are based on qualifications and experience and typically range from $111,051 to $130,649 (job grade 17)
- The Bank offers an incentive for successfully meeting expectations at 7 to 10% of your base salary. The Bank offers additional performance pay (5%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
- Flexible and comprehensive benefits so you can choose the level of health, dental disability and life and/or accident insurance coverage that meets your needs
- Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
- Indexed, defined-benefit pension
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.