Apply now »
Requisition Number:  11630
Position Type:  Term
Position Length:  12 months (extension/permanent possible)
Location: 

Ottawa or Toronto, ON, CA

Remote Work:  Hybrid Model
Closing Date:  July 5, 2026 23:59 EST

Equity, Diversity & Inclusion
The Bank is committed to achieving a workforce that reflects the diversity of our country and is representative and inclusive of all Canadians regardless of race, ethnicity, colour, religion, sex, age, disability, sexual orientation, gender identity or expression, socio-economic background or lived experience. By living our values and prioritizing our actions to enhance equity, diversity and inclusion, the Bank ensures broader discussions, better decisions, and a more engaging workplace. 

We make career growth and professional development a priority. We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce.

Let our team know if you need accommodation or support during the recruitment process due to a disability or other reason. We can provide support in multiple ways, from using this site and submitting your application, right through to the interview process. If you are the successful candidate, you can also discuss accommodation needs when you receive your offer.

Contact accessiblecareers@bankofcanada.ca to discuss how.

We invite you to join an organization where differences are seen as strengths and are recognized, valued and respected. We welcome all candidates to apply and strongly encourage candidates to self-identify if they identify with an Employment Equity designated group (Indigenous Peoples, Persons with Disabilities, Women or Racialized/Visible Minorities). 

Senior Analyst, Consumer Protection, Consumer-Driven Banking


Take a central role

The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment. 


Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.  


With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers:  Working Here - Bank of Canada

 

Find out more about the next steps in our Recruitment process. 

 

This process may be used to fill multiple term or permanent positions within the Consumer-Driven Banking team over time. Due to the anticipated volume of hiring, the assessment process may extend over a longer period, with candidates being assessed on an ongoing basis.

 

Application Process

Your application must include the following:

  • Curriculum vitae; and
  • Cover letter outlining how your skills and qualifications meet the requirements for the role.

 

About the Bank of Canada’s New Mandate to Oversee Consumer-Driven Banking

Through the 2025 Federal Budget the Government of Canada has given the Bank of Canada the mandate to oversee the Consumer-Driven Banking Act.

 

Consumer-Driven Banking is a framework that enables consumers to provide consent to share their financial data with financial companies of their choice. Within this framework, consumers can control, manage, edit, and delete their information, and decide when, how, and to what extent their financial institution shares that information. By enabling consumers to safely and confidently use their financial information, Consumer-Driven Banking has the potential to expand choice, foster innovation in financial products and services, and strengthen competition across the financial sector.

 

Under the Consumer-Driven Banking mandate, the Bank of Canada will:

  • Accredit entities to participate in the framework’s data-sharing ecosystem;
  • Maintain a registry of accredited entities;
  • Supervise participating entities so that they are managing their risks associated with sharing consumers’ data– this includes assessing participating entities’ compliance with requirements related to:
    • Data sharing;
    • Management of consumers’ express consent to share data;
    • Consumer protection measures;
    • Complaints handling procedures and processes;
    • Security safeguards to protect consumer data; and
    • Technical standards for sharing consumer data
  • Oversee accredited third-party service providers, an external complaints body, and a technical standards body for their compliance with their requirements under the Consumer-Driven Banking Act; and
  • Monitor developments, evaluate trends, and foster competition in the area of Consumer-Driven Banking.

 

Strong consumer protection requirements are foundational to this framework, helping ensure Canadians can share their financial information safely, confidently, and with a clear understanding of their rights and protections. These requirements include clear rules governing consumer consent—including how consent is obtained, renewed, and withdrawn—as well as obligations related to data-sharing practices, complaints handling, liability for the sharing and receipt of consumer data, and requirements for the retention and deletion of consumer information.

 

What you will do

As a key member of the team, you will help design and implement the Bank of Canada’s new supervisory framework for Consumer-Driven Banking, contributing to a high-profile mandate with ambitious timelines, significant regulatory complexity, and broad impact on Canada’s financial ecosystem.

 

You will apply your expertise in regulation, supervision, policy development, and risk assessment to help shape the Bank’s supervision approach for entities participating in the Consumer-Driven Banking Framework, with a particular focus on consumer protection requirements, including:

  • Liability respecting the sharing, providing, and receiving of consumer data;
  • Express consent related to the receiving of consumer data, including the request, renewal, and withdrawal of express consent;
  • Provision of information to consumers that is clear, simple and not misleading, including in respect of express consent, the sharing of consumer data and complaints handling procedures;
  • Deletion of consumer data when consent is withdrawn or not renewed;
  • Internal complaints handling processes, including record-keeping of complaints-related information; and
  • Membership with the designated external complaints body.

 

In this role, you will contribute to:

  • Support the development of supervisory processes and reporting requirements
  • Contribute to the interpretation and application of legislative and regulatory requirements under the Consumer-Driven Banking Act
  • Draft supervisory guidance to support compliance by participating entities
  • Contribute to the development of assessment criteria to evaluate compliance with consumer protection requirements
  • Support the design of supervisory processes and their translation into enabling IT systems
  • Contribute to the Bank’s risk-based supervision of Consumer-Driven Banking participants

 

This is a unique opportunity to help build a new regulatory framework from the ground up and contribute directly to strengthening consumer trust, innovation, and effective oversight in Canada’s evolving financial services sector.

 

What you will need to succeed

  • Experience in consent management, consumer protection, and financial sector regulatory frameworks
  • Ability to conduct risk assessments and apply regulatory requirements
  • Strong project management skills and ability to manage competing priorities
  • Strong collaboration and communication skills
  • Sound problem-solving abilities in policy and risk contexts
  • Proactive and comfortable working in evolving and ambiguous environments

 

Nice-to-have

  • Knowledge of consumer-driven banking, including regulatory approaches and risk management.
  • Experience developing and implementing supervisory/regulatory frameworks.
  • Practical experience with, or knowledge of, risk-management practices at payments firms, technology firms, and financial institutions.
  • Practical experience as a financial sector supervisor.

 

Your education and experience

Your combined education and work experience demonstrate that you have the proficiency and skills for the role. This position requires a relevant degree/diploma and 4 years or more of progressively responsible experience supervising entities compliance with consumer protection requirements and/or assisting entities in complying with such requirements. Your combination of education and professional experience demonstrates the depth of expertise, judgment, and analytical capability required to support the Bank of Canada’s supervisory mandate under Consumer Driven Banking.

 

Innovative Mindset

We value candidates who demonstrate adaptability, curiosity, and a willingness to learn new technologies, including AI and digital tools. We seek individuals who can think critically about data, question existing processes, and find ways to simplify our work while embracing change and new ways of doing things. 

 

Language requirement

The Bank’s work environment is conducive to the use of both of Canada’s official languages - English and French.  The position language requirement is Level 5 (Fully Functional).  If a qualified candidate who meets the language requirement of the position is not found, a qualified candidate who does not meet the language requirement may be considered. Training may be provided to help reach the required level.  Both bilingual and unilingual candidates are encouraged to apply. 

 

What you need to know

    • Priority will be given to Canadian citizens and permanent residents
    • Security level required: Be eligible to obtain Secret 
    • There will be no relocation assistance provided
    • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

Hybrid Work Model

The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a portion of each month as part of the Bank’s hybrid work model, and they are expected on site at the Bank location a minimum of 12 days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.  

 

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider. 

 

    • Salaries are based on qualifications and experience and typically range from $111,051 to $130,649 (job grade 17)
    • The Bank offers an incentive for successfully meeting expectations at  7 to 10% of your base salary. The Bank offers additional performance pay (5%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
    • Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
    • Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
    • Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Apply now »