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Requisition Number:  10515
Position Type:  Permanent
Position Length:  Indeterminate
Location: 

Ottawa or Calgary, ON, CA

Remote Work:  No, critical onsite role
Closing Date:  December 27, 2024 23:59 EST

Equity, Diversity & Inclusion
The Bank is committed to achieving a workforce that reflects the diversity of our country and is representative and inclusive of all Canadians regardless of race, ethnicity, colour, religion, sex, age, disability, sexual orientation, gender identity or expression, socio-economic background or lived experience. By living our values and prioritizing our actions to enhance equity, diversity and inclusion, the Bank ensures broader discussions, better decisions, and a more engaging workplace. 

We make career growth and professional development a priority. We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce.

Let our team know if you need accommodation or support during the recruitment process due to a disability or other reason. We can provide support in multiple ways, from using this site and submitting your application, right through to the interview process. If you are the successful candidate, you can also discuss accommodation needs when you receive your offer.

Contact accessiblecareers@bankofcanada.ca to discuss how.

We invite you to join an organization where differences are seen as strengths and are recognized, valued and respected. We welcome all candidates to apply and strongly encourage candidates to self-identify if they identify with an Employment Equity designated group (Indigenous Peoples, Persons with Disabilities, Women or Racialized/Visible Minorities). 

Datacentre Technician


Take a central role

The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment. 


Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.  


With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers:  Working Here - Bank of Canada

 

Find out more about the next steps in our Recruitment process. 

 

 
What you will do  
We are seeking a skilled and detail-oriented IT Hardware Technician to support datacenter operations in the National Capital Region and multiple Canadian offices. The role focuses on deploying and maintaining hardware, including the physical installation and power-up (Rack & Stack) of servers, peripherals, and network equipment, as well as replacing hardware components such as RAM, hard drives, power supplies, PDUs, and cables. The technician will deploy and manage network cabling (copper and fiber), troubleshoot hardware installation issues, and respond to operational demands through the ticketing system. 
 
In addition, the position involves coordinating and validating the work of third-party contractors performing infrastructure projects, responding to scheduled and emergency dispatches to Data Center for after-hours service calls and security escorts, preventive maintenance, or testing, ensuring adherence to defined scopes and holding contractors accountable for completion. The technician will also maintain accurate documentation of deployed IT assets and update the DCIM tool while managing Return Merchandise Authorizations (RMAs) with manufacturers. This hands-on role is critical to supporting and sustaining the Bank’s IT infrastructure across local datacenters and remote offices. 
 
What you need to succeed 
As an ideal candidate, your mindset is focused on delivering support functions on behalf of the owners of the systems, to help them keep their systems and associated data securely protected and available for running their businesses. Support functions will cover a wide range of activities relating to installation, maintenance, and ongoing operations of the cabinets, equipment, and communications services inside the Data Center. 
  
About your skills: 

  • A minimum of five (5) years of hands-on experience in the installation and power-up (Rack & Stack) of servers, peripherals, and network equipment. 
  • At least three (3) years of experience in IT Operations, with a strong understanding of the operational capabilities and challenges associated with data center environments. 
  • Comprehensive knowledge of cabling infrastructure, including deployment, management, and maintaining detailed documentation of newly installed devices. 
  • A solid understanding of data center facilities infrastructure, such as HVAC systems, service entrances, UPS systems, and related components. 
  • Demonstrated ability to coordinate and manage onsite support for third-party contractors performing infrastructure projects, preventive maintenance, or testing, while ensuring adherence to defined scopes and quality standards. 
  • Strong analytical, problem-solving, and decision-making skills with a keen attention to detail. 
  • Proven aptitude for identifying opportunities to improve day-to-day operations and implementing appropriate solutions. 
  • High standards for workmanship, organization, and cleanliness in tasks, equipment, and workspaces. 

 

Assets 

  • Knowledge or experience with ticketing systems and monitoring systems.  
  • An analytical, creative, and innovative approach to solving problems. 
  • Experience with dynamic Co-location and Managed Services environments. 
  • Experience leading or coordinating projects, programs, and operations to review incoming needs and provides installation requirements based on space, power and cooling. 
  • Strong working knowledge of Data Center architectures and systems for raised floor space: equipment cabinets, containment solutions, final power distribution, computer systems, network systems, cabling systems, and communications circuits. 

 
Your education and experience 
Five (5) years, with a bachelor's degree in a related field or other combination of education and experience may be considered. 
 

 

What you need to know

  • Language requirement: English or French essential
  • Priority will be given to Canadian citizens and permanent residents
  • Security level required: Be eligible to obtain Secret 
  • Relocation assistance may be provided, if required
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

 

 

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider. 

 

  • Salaries are based on qualifications and experience and typically range from $92,346 to $108,643 (job grade 16)
  • The Bank offers an incentive for successfully meeting expectations at  5 to 7% of your base salary. The Bank offers additional performance pay (3%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
  • Flexible and comprehensive benefits so you can choose the level of health, dental disability and life and/or accident insurance coverage that meets your needs
  • Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
  • Indexed, defined-benefit pension

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Apply now »