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Requisition Number:  10553
Position Type:  Term
Position Length:  12-months (extension possible)
Location: 

Ottawa or Calgary, QC, CA

Remote Work:  Hybrid Model
Closing Date:  January 12, 2025 23:59 EST

Equity, Diversity & Inclusion
The Bank is committed to achieving a workforce that reflects the diversity of our country and is representative and inclusive of all Canadians regardless of race, ethnicity, colour, religion, sex, age, disability, sexual orientation, gender identity or expression, socio-economic background or lived experience. By living our values and prioritizing our actions to enhance equity, diversity and inclusion, the Bank ensures broader discussions, better decisions, and a more engaging workplace. 

We make career growth and professional development a priority. We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce.

Let our team know if you need accommodation or support during the recruitment process due to a disability or other reason. We can provide support in multiple ways, from using this site and submitting your application, right through to the interview process. If you are the successful candidate, you can also discuss accommodation needs when you receive your offer.

Contact accessiblecareers@bankofcanada.ca to discuss how.

We invite you to join an organization where differences are seen as strengths and are recognized, valued and respected. We welcome all candidates to apply and strongly encourage candidates to self-identify if they identify with an Employment Equity designated group (Indigenous Peoples, Persons with Disabilities, Women or Racialized/Visible Minorities). 

Change Management Specialist


Take a central role

The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment. 


Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.  


With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers:  Working Here - Bank of Canada

 

Find out more about the next steps in our Recruitment process. 

 

What’s new 
This is a new position to the Payment and Settlement Operations (PSO) team and will play an integral part in preparing the team for successful implementation of internal and externally driven
 change.        

 

What you will do 
Reporting to the Assistant Director, Projects and Integration, the Change Management Specialist is responsible for planning, organizing and leading change management activities impacting Payment and Settlement Operations (PSO) and focuses on business readiness, executive alignment/commitment and communications as part of the program and project delivery. In collaboration with key project stakeholders, the Change Management Specialist assesses, plans, implements and evaluates the changes required for business readiness and success.  The incumbent will build an understanding of the organization’s resources and capacity for change and will develop the processes, tools and techniques required to effectively meet the change objectives.  Furthermore, the Change Management Specialist will have a keen ability to navigate through ambiguity, will readily adapt to changing priorities and posses an innovative outlook and proactive mindset. 

 

Additionally you will:

  • Develop actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan, risk mitigation plan, and resistance management plan. 
  • Be an active and visible coach for leaders at all levels and those participating in the change. 
  • Engage Analysts within the team in the planning and execution of change strategies.
  • Conduct business change readiness assessments, evaluate results, prepare reports, briefings and deliver presentations and trainings.
  • Prepare reports, briefings presentations  and trainings to key stakeholders.
  • Provide guidance and education on organizational change methodologies. 
  • Create and enable reinforcement mechanisms and celebrations of success. 

 

What you need to succeed
You have advanced knowledge of organizational change principles, approaches and methodology. You possess strong coaching skills and the ability to do so at all levels of the organization. You are able to develop effective presentations and present information clearly and concisely. You have experience with strategic planning, and you are familiar with project management approaches, tools and phases of the project lifecycle. 

 

Nice-to-have 

  • Knowledge of ADKAR methodology.
  • Change Management Professional (CMP) and/or Project Management Professional (PMP), Certified Associate in Project Management (CAPM) designation or equivalent.
  • Knowledge of Agile principles.

 

Your education and experience
The position requires a Bachelor’s degree in Organizational Development, Business Administration, Computer Sciences or other related discipline and 6 years of experience in training and/or changing organizational culture; or an equivalent combination of education and experience may be considered. 
 

What you need to know

  • Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
  • Priority will be given to Canadian citizens and permanent residents
  • Security level required: Be eligible to obtain Secret 
  • There will be no relocation assistance provided
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

Hybrid Work Model

The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a substantial part of each month as part of the Bank`s hybrid work model, and they are expected on site at the Bank location a minimum of eight days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.

 

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider. 

 

  • Salaries are based on qualifications and experience and typically range from $108,874 to $128,087 (job grade 17)
  • The Bank offers an incentive for successfully meeting expectations at  7 to 10% of your base salary. The Bank offers additional performance pay (5%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
  • Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
  • Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
  • Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Apply now »