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Requisition Number:  8157
Position Type:  Term
Position Length:  3 years (possible for conversion or extension)

Ottawa (Downtown), ON, CA

Remote Work:  Yes, within Canada
Closing Date:  August 09, 2022 23:59 EST

Diversity and Inclusion
We strive to make our policies, programs and workplace more inclusive, respectful and barrier-free. We encourage applications from women, Indigenous peoples, veterans, persons with disabilities, members of visible minorities and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions.

We make career growth and professional development a priority. We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce.

Let our team know if you need accommodation or support during the recruitment process due to a disability or other reason. We can provide support in multiple ways, from using this site and submitting your application, right through to the interview process. If you are the successful candidate, you can also discuss accommodation needs when you receive your offer.

Contact to discuss how.

Virtual Infrastructure Specialist (Remote in Canada)

Take a central role
The Bank of Canada has a vision to be “a leading central bank—dynamic, engaged and trusted—committed to a better Canada.” No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in a diverse and inclusive organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in an environment where we are reinventing central banking, renewing ways of doing business and reinforcing a culture of innovation.


With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers:  Working Here - Bank of Canada


What’s new

DevOps is about transforming the functional work experience between development and operations teams by breaking down silos between two traditionally separate roles.  Within Core Technology Services (CTS), our mandate is to be responsible custodians of the Bank’s IaaS capabilities, making them easily consumable for the entire IT organization. We offer opportunities for close collaboration with multidisciplinary colleagues, inside and outside of the team. We reward experimentation, and we drive the change of how we do our IT business.


By joining, you will have the full support of leadership and the team to invest in yourself, experiment, and acquire a new generation of IT skills.


What you will do 

As a Virtual Infrastructure Specialist, you will join our Automation Tools and Compute Services team and be supporting the technologies that make up the Bank’s IaaS hosting platforms. The focus for this role is providing technology support for our IT Infrastructure-as-a-Service (IaaS) technology offerings, both on-premises and in public cloud.


In addition, you will be:

  • Configuring real-time/continuous health monitoring on supported technologies and executing configuration management changes as necessary
  • Resolving incidents and problems related to supported technologies and integrations within SLA specifications
  • Identifying opportunities to promote task automation by recommending design and implementing features, ensuring proper testing, and maintaining documentation or release notes
  • Applying and maintaining adequate resiliency controls, including the creation and validation of IT Disaster Recovery plans and cybersecurity controls on supported technologies
  • Performing technology upgrades/updates/patching ensuring compliance with vendor provided compatibility matrices
  • Performing technology capacity management, and helping maintain operational budgets by producing licensing and usage forecasts
  • Responding to audit requests (i.e.: adhoc reporting) and performing functional testing and health checks during change, incident and other activities performed by other teams, as required
  • Working alongside infrastructure developers that have already begun breaking down barriers and preconceptions of what it means to “operate” IT infrastructure through code (IaC).
  • Participating in an on-call 24x7 rotation, as required


What you need to succeed

You are a self-starter with the ability to quickly grasp the essence of complex issues. As an effective communicator, you clearly convey key points in a style appropriate to a variety of audiences. Further, you will actively contribute in creating positive team dynamics by engaging in productive and respectful conversations, helping team members who may be struggling and having a positive attitude towards the team's goals.


You will also have experience with:

  • Providing technical operations management support for virtual infrastructure technologies such as Microsoft Azure IaaS, VMware vSphere 7.x (VSAN and NSX-T), VMware SRM, and/or EMC RP4VM
  • Working with Agile / DevOps principles and tools (e.g.: Jira, scrum, etc.) for test-driven development, continuous integration, and other approaches to accelerate the delivery of new features



  • Any relevant certifications / designations (VMWare, Azure, etc.)
  • Experience with programming and/or scripting, e.g.: YAML, Python, PowerShell, JavaScript or working knowledge in at least one object-oriented programming language (e.g.: Java, C, C#, C++)



Your education and experience

Your combined education and work experience demonstrate that you are effective at learning and applying new skills.

What you need to know

  • Language requirement: English or French essential
  • Priority will be given to Canadian citizens and permanent residents
  • Security level required: Be eligible to obtain Secret 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
  • In response to the COVID-19 pandemic and further to public health guidelines, preventative measures are being taken to ensure health and safety during the recruitment process. All interviews are conducted virtually.  
  • The official title for this position is “System Admin, VM ” 


Remote Work / Hybrid Work Model #LI-Remote

For this position, should you not live within reasonable commuting distance of the office, you will be able to work 100% remote (within Canada) for the duration of this term. The Bank is conducting a trial of a hybrid working model which provides employees with the flexibility to telework for significant portions of each month. During the trial, employees will only be required to come onsite on those days when they are involved in activities that they or their leader feel are better conducted in person.  For the majority of employees, it is expected that onsite time will range from 5 to 10 days per month, depending on your role.  


Vaccination Policy

Please note that the application of the Bank’s Covid-19 Vaccination policy has been temporarily suspended, effective June 20, 2022.  As a result, you will not be required to submit verification of your vaccination status before starting employment with the Bank.  However, please note that the Bank reserves the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction.


We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.


What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider


  • Salaries are based on qualifications and experience and typically range from $81,865 to $96,310 (job grade 16)
  • Depending on performance, you may be eligible for performance pay for successfully meeting (5 to 7% of your base salary) or for exceeding expectations (10% of your base salary). Exceptional performers who far exceed expectations may be eligible for higher performance pay.
  • Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
  • Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
  • Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service #LI-POST