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Requisition Number:  7262
Position Type:  Permanent
Position Length:  Indeterminate

Calgary, AB, CA

Remote Work:  No, must be onsite
Closing Date:  December 20, 2021 23:59 EST

Diversity and Inclusion
We strive to make our policies, programs and workplace more inclusive, respectful and barrier-free. We encourage applications from women, Indigenous peoples, veterans, persons with disabilities, members of visible minorities and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions.

We make career growth and professional development a priority. We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce.

Let our team know if you need accommodation or support during the recruitment process due to a disability or other reason. We can provide support in multiple ways, from using this site and submitting your application, right through to the interview process. If you are the successful candidate, you can also discuss accommodation needs when you receive your offer.

Contact to discuss how.

System Integration Specialist - Business Continuity

Take a central role
The Bank of Canada has a vision to be “a leading central bank—dynamic, engaged and trusted—committed to a better Canada.” No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in a diverse and inclusive organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in an environment where we are reinventing central banking, renewing ways of doing business and reinforcing a culture of innovation.


Find out more about the next steps in our Recruitment process


What you will do
As a System Integration Specialist, you will perform overall governance of the IT business continuity processes by performing activities such as disaster recovery (DR) exercises. You will actively engage with different partners at the Bank to ensure that documentation for Bank Continuity is maintained and compliant and that roles and responsibilities are operationalized and validated according to our policies.


More specifically you will

  • lead the management and governance of IT control processes and procedures related to IT business continuity
  • monitor the effectiveness and efficiency of those processes 
  • lead in service adoption strategies (communication, training, knowledge) and efforts related to the delivery of IT business continuity services by ensuring ITS teams and key partners are informed on service value and benefits
  • initiate and review feedback on service delivery and lead continual improvement efforts
  • oversee the implementation of new practices, policies and special initiatives to improve and support business needs
  • identify and handle critical success factors and key performance indicators to review service health 
  • act as a leader on medium sized projects assigned to Service Management
  • mentor and coach team member in the broad approach to design and delivery of services


What you need to succeed

  • Knowledge of:
    • IT business continuity
    • the service value chain and how it supports business outcomes
    • project management principles enabling effective planning and execution of initiatives and engagements
    • design thinking and lean six sigma principles in the well-rounded design of service and product delivery
  • Strong verbal and written communication skills with the ability to bring together diverse groups of collaborators and facilitate the co-creation of positive outcomes
  • Planning and coordination skills for enterprise-wide business continuity events 


Your education and experience 

This position requires a bachelor’s degree in computer science, business administration or related field with a minimum of three years of experience in leading business continuity or in product or process design. A combination of experience and education may be considered.



What you need to know

  • Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
  • Priority will be given to Canadian citizens and permanent residents
  • Security level required: Reliability 
  • Relocation assistance may be provided, if required
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
  • In response to the COVID-19 pandemic and further to public health guidelines, preventative measures are being taken to ensure health and safety during the recruitment process. All interviews are conducted virtually.  
  • The official title for this position is “Service Integration Specialist ” 


Hybrid Work Model 
The Bank is moving towards a hybrid working model which will allow most employees to telework up to 50 percent of the time, balanced over a two-week period. 


Vaccination: In response to the COVID-19 pandemic that was declared by the World Health Organization, the mandates issued by the federal government, and the direction provided by public health authorities, the Bank of Canada requires all new employees to be fully vaccinated prior to their start date.  If you are the selected candidate, you will be asked to first attest your vaccination status at the reference stage and will then be required to submit proof of vaccination status or request accommodation for a legitimate medical, religious reason or other human rights-based grounds at the offer stage as part of the offer process.


We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.


What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider


  • Salaries are based on qualifications and experience and typically range from $85,100 to $106,400 (job grade 17)
  • Depending on performance, you may be eligible for performance pay for successfully meeting (7 to 10% of your base salary) or for exceeding expectations (15% of your base salary). Exceptional performers who far exceed expectations may be eligible for higher performance pay.
  • Flexible and comprehensive benefits so you can choose the level of health, dental disability and life and/or accident insurance coverage that meets your needs
  • Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
  • Indexed, defined-benefit pension #LI-POST