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Requisition Number:  3641
Position Type:  Term
Position Length:  3 years with possibility of extension/permanent

Ottawa (Downtown), ON, CA

Closing Date:  14 April, 2020 - 23:59 EST

Diversity and Inclusion
As one of Canada’s Top 100 Employers, we offer you a superior work environment that allows you to reach your full potential both professionally and personally. We make career growth and professional development a priority. We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce.

Let our team know if you need accommodation or support during the recruitment process due to a disability or other reason. We can provide support in multiple ways, from using this site and submitting your application, right through to the interview process. If you are the successful candidate, you can also discuss accommodation needs when you receive your offer.

Contact to discuss how.

Senior Manager, Business Continuity and Compliance

Take a central role
The Bank of Canada has a vision to be “a leading central bank—dynamic, engaged and trusted—committed to a better Canada.” No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in a diverse and inclusive organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in an environment where we are reinventing central banking, renewing ways of doing business and reinforcing a culture of innovation.


About the position
The Funds Management and Banking Department (FBD) oversees the funding and investment of Canada's foreign exchange reserves, the management of the federal government's retail and wholesale debt programs and the Bank of Canada's pension fund. FBD also manages the financial risk associated with funds-management activities and provides back-office payment and settlement services. 
The Payment and Settlement Operations (PSO) Division of Funds Management and Banking Department provides:

  • critical banking services to financial institutions and designated payment, clearing and settlement systems. 
  • banking services comprise the provision of bank accounts, securities accounts and safekeeping services, Canadian-dollar payments, settlement services to payment clearing and settlement systems, and fully collateralized loans.
  • back-office services for the Canada’s Official international reserves which includes the Exchange Fund Account (EFA), and the Canada’s reserve position in the International Monetary Fund Special Drawing Rights (SDRs). The team also provides back-office services to the Bank of Canada and to a lesser extent the Bank of Canada Pension Plan.

Operations are time-critical and are carried out Monday through Friday during a 20-hour workday beginning in the overnight hours and ending at 19:00. As a member of the management team, you are expected to also share the responsibility for management coverage of end-of-day settlement operations and on-call support of overnight banking operations on a rotation basis.
Your future responsibilities
The Senior Manager, Business Continuity and Compliance is responsible for developing and supporting business recovery strategies for PSO and ensuring compliance with third party and audit requirements. 
This includes: 

  • Lead the development, implementation, and maintenance of risk policy, frameworks, and governance to ensure the effective management, testing, measurement and reporting of resilience and ability to continue operations within agreed service level agreements.
  • Establish internal business continuity planning testing methodologies and regular testing best practices. You will develop and test all recovery strategies and assist with the implementation of recovery solutions to meet the recovery time objective; 
  • Collaborate with other areas inside and outside the Bank as they implement their risk management frameworks and priority recovery strategies. Represent the Bank on relevant internal and external committees;
  • Ensure that the Business Impact Analysis documentation is maintained, and assurance (e.g., through testing) is provided. Provide consultation in the development of recovery strategies for new systems and processes as well as ensuring existing processes are continuously improved to achieve efficiency; 
  • Lead the development and implementation PSO employee training to educate on BCP procedures;
  • Provide support for business recovery during an actual contingency event/incident;
  • Lead on all planning activities leading up to business resumption tests as well as providing test day support for specific lines of business; and
  • Provide leadership and guidance with regards to compliance with third party and audit requirements and ensure gaps are identified and remediated. 


Your education and experience

  • a minimum of a bachelor’s degree in business, finance or public administration 
  • a minimum of five years of related work experience in the Business Continuity and Disaster Recovery Planning and Risk Management


  • an equivalent combination of education and experience may be considered



  • good knowledge of Canada’s financial market infrastructures, including ACSS, CDSX, and LVTS
  • good knowledge of SWIFT
  • understanding of the Bank’s functions, organization, processes and systems as well as a good knowledge of the legal framework supporting these functions
  • familiarity with the Bank’s technological environment and computerized applications 


Your knowledge and skills 
You have experience in operational areas of banking and/or finance and knowledge of payment, clearing and settlement issues and practices. You can direct and monitor an operational environment and distill and synthesize business issues to guide others toward effective solutions. Your solid interpersonal, listening and negotiation skills enable you to establish credibility and respect while building and maintaining effective relationships with internal and external partners. In addition, you are a strong communicator with sound analytical skills and judgment.  



Language requirement
English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.


What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career.

  • Salaries are based on qualifications and experience and typically range from $94,100 to $117,600 (job grade 18)
  • Depending on performance, you may be eligible for performance pay for successfully meeting (7 to 10% of your base salary) or for exceeding expectations (15% of your base salary). Exceptional performers who far exceed expectations may be eligible for higher performance pay.
  • Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
  • Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
  • Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service


For more information on key benefits, please visit
Additional information

  • Priority will be given to Canadian citizens and permanent residents
  • Security level required: Secret  
  • Relocation assistance may be provided, if required


We encourage applications from women, Indigenous peoples, veterans, persons with disabilities, members of visible minorities and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions.


We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.