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Requisition Number:  6743
Position Type:  Permanent
Position Length:  Indeterminate

Ottawa (Downtown), ON, CA

Remote Work:  No, must be onsite
Closing Date:  October 20, 2021 23:59 EST

Diversity and Inclusion
We strive to make our policies, programs and workplace more inclusive, respectful and barrier-free. We encourage applications from women, Indigenous peoples, veterans, persons with disabilities, members of visible minorities and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions.

We make career growth and professional development a priority. We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce.

Let our team know if you need accommodation or support during the recruitment process due to a disability or other reason. We can provide support in multiple ways, from using this site and submitting your application, right through to the interview process. If you are the successful candidate, you can also discuss accommodation needs when you receive your offer.

Contact to discuss how.

Senior Manager, Account Risk Management

Take a central role
The Bank of Canada has a vision to be “a leading central bank—dynamic, engaged and trusted—committed to a better Canada.” No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in a diverse and inclusive organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in an environment where we are reinventing central banking, renewing ways of doing business and reinforcing a culture of innovation.


Find out more about the next steps in our Recruitment process


Did you know? 
The Bank of Canada, as part of its Banking and Payments function, is responsible for providing banking services to specific types of clients, thereby supporting the implementation of Canada’s monetary policy framework, the well-functioning of the domestic financial system and global financial stability.


Banking services include the provision of Canadian dollar bank accounts, securities accounts and safekeeping services, payments, settlement services to payment clearing and settlement systems, and fully collateralized loans. These services are limited in terms of scope and client base and are currently provided to the Government of Canada, financial market infrastructures, Canadian financial institutions, foreign central banks and official international financial organizations, and a Crown corporation.


What you will do 
Reporting to the Director, Risk and Compliance, the Senior Manager, Account Risk Management (ARM) is responsible for leading the business unit developing and supporting the ongoing implementation and operationalization of the financial crimes risk framework within Banking Operations. As the Senior Manager, you will prioritize and oversee the day-to-day activities of the business unit to ensure high quality of deliverables. You will report on activity and risk assessments to Senior Leadership in the department as well as various governance committees at the Bank. 


In addition, you will:

  • Develop and coach staff in order to help them resolve issues and complete initiatives on time.
  • Identify, evaluate and test key controls for financial crimes risk within Banking Operations business lines and implement controls in collaboration with other teams.
  • Build and maintain client profiles that identify key areas of activity and potential transactional risk using a variety of available tools, including analytical software and provide advice in support of Know Your Client (KYC) activities.
  • Stay abreast of changes in financial crimes regulatory and risk landscapes and continuously evolve program to changes in landscape and best practices.
  • Develop and deliver regular training related to financial crimes to front line employees on their responsibilities.
  • Monitor sanctions and payment activities and investigate and escalate as required.

What you need to succeed
The successful candidate will lead the team by providing guidance and supervision and inspiring confidence and motivation. You will work both independently and as a member of a team, therefore a high degree of autonomy is required. Your solid interpersonal, listening and negotiation skills enable you to establish credibility and respect while building and maintaining effective relationships with internal and external partners. In addition, you are a strong communicator with sound analytical skills and judgment.  You also possess a strong background in financial crimes as well as an understanding of the Bank’s functions, organization, processes and systems. 


  • Previous experience in a banking operations function
  • Experience with SWIFT 
  • ACAMS certification or other relevant certifications


Your education and experience
The position requires a bachelor’s degree in a related field, and 8 years of Experience in financial crimes, risk management or compliance, or an equivalent combination of education and experience may be considered. 



What you need to know

  • Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
  • Priority will be given to Canadian citizens and permanent residents
  • Security level required: Secret 
  • Relocation assistance may be provided, if required
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
  • In response to the COVID-19 pandemic and further to public health guidelines, preventative measures are being taken to ensure health and safety during the recruitment process. All interviews are conducted virtually.  


Vaccination: In response to the COVID-19 pandemic that was declared by the World Health Organization, the mandates issued by the federal government, and the direction provided by public health authorities, the Bank of Canada requires all new employees to be fully vaccinated prior to their start date.  If you are the selected candidate, you will be asked to first attest your vaccination status at the reference stage and will then be required to submit proof of vaccination status or request accommodation for a legitimate medical, religious reason or other human rights-based grounds at the offer stage as part of the offer process.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.


What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider


  • Salaries are based on qualifications and experience and typically range from $95,500 to $119,400 (job grade 18)
  • Depending on performance, you may be eligible for performance pay for successfully meeting (7 to 10% of your base salary) or for exceeding expectations (15% of your base salary). Exceptional performers who far exceed expectations may be eligible for higher performance pay.
  • Flexible and comprehensive benefits so you can choose the level of health, dental disability and life and/or accident insurance coverage that meets your needs
  • Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
  • Indexed, defined-benefit pension #LI-POST