Ottawa (Downtown), ON, CA
Senior Business Analyst
Take a central role
The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment.
Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.
With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers: Working Here - Bank of Canada
Find out more about the next steps in our Recruitment process.
About the Bank of Canada’s New Mandate to Oversee Consumer-Driven Banking
Through the 2025 Federal Budget the Government of Canada has given the Bank of Canada the mandate to oversee the Consumer-Driven Banking Act.
Consumer-Driven Banking is a framework that allows consumers to share their financial data with financial companies of their choice. Within the framework, consumers may control, edit, manage, and delete their information. Consumers may decide when, how, and to what extent their financial institution shares information with financial companies. Providing a framework that allows consumers to safely and confidently use their financial information can help improve their choices with new financial products and services while keeping their information safe.
Under the Consumer-Driven Banking mandate, the Bank of Canada will:
- Accredit entities to participate in the framework’s data-sharing ecosystem;
- Maintain a registry of accredited entities;
- Supervise participating entities and make sure the risks associated with data sharing are appropriately managed – this includes assessing participating entities’ compliance with the following Consumer-Driven Banking Act requirements for:
- Data sharing;
- Security safeguards;
- Technical standard;
- Consent management;
- Consumer measures;
- Complaints procedures;
- Oversee accredited third-party service providers, an external complaints body and a technical standards body to determine whether they are compliant with the provisions of the Consumer-Driven Banking Act;
- Monitor and evaluate trends and emerging issues that may have an impact on consumers of consumer-driven banking; and
- Foster competition in the financial sector in the interests of consumers.
The Payments and Regulatory Oversight (PRO) department is undergoing preparations to implement this new mandate through contributions to the regulatory development process (led by the Department of Finance) and internal work to design and implement a supervisory framework.
Given the scale and scope of the initiative, a Senior Business Analyst is essential to support informed direction‑setting and decision‑making during the development and early implementation of the Consumer‑Driven Banking supervisory framework.
What you will do
Reporting to the Program Manager, Consumer-Driven Banking, the Senior Business Analyst (SBA) supports the Program Manager in shaping, building, and implementing the Consumer-Driven Banking (CDB) supervisory technology solution. This role is distinct from traditional business analysis functions such as requirements elicitation, solution design, or business process modelling.
The SBA works closely across supervisory, IT, and enabling functions, strengthening product leadership decision‑making and supporting the mandate being built in a way that is coherent, scalable, and fit for purpose from day one. The role contributes to the design and implementation of new CDB modules built on the primary supervision technology product (CRM solution), as well as other technological solutions built for CDB. The primary value of this position is to strengthen the effectiveness of direction-setting and decision-making during mandate build and early implementation.
You will:
- Act as a strategic advisor to CDB leadership, strengthening decision quality through clear analysis and trade‑off assessments
- Support product backlog development and prioritization to enable mandate build, readiness, and phased implementation of CDB supervisory capabilities
- Translate policy and supervisory intent and emerging operational needs into objectives, constraints, risks, and outcomes
- Stay current on regulatory, supervisory, and technology developments relevant to CDB to provide timely, relevant advice
- Contribute to build and readiness planning that advance mandate objectives
- Lead or support analytical reviews of scope, sequencing, dependencies, risks, and impacts during build decisions
- Promote continuous improvement by sharing insights, encouraging analytical thinking, and fostering innovation across teams
- Leverage modern data, analytics, and AI‑enabled tools to support insight generation, scenario analysis, and evidence‑based recommendations
What you need to succeed
- Strong written and verbal communication skills, with the ability to clearly convey complex information to diverse audiences
- Proven ability to plan, organize, and prioritize work in a fast‑paced environment with competing demands
- Sound judgment and adaptability, balancing regulatory rigor with product agility
- Demonstrated strength in strategic thinking and understanding organizational context and impacts of change
- Ability to synthesize information from multiple sources, produce high quality analysis and clearly articulate business relevance
- Strong collaboration and stakeholder engagement skills across all organizational levels
- Ability to identify process inefficiencies and propose and implement practical improvements
- Comfort using data, analytics, and AI‑enabled tools to enhance analysis, identify patterns, explore scenarios, and support evidence‑based decision‑making
Nice-to-have
- Project Management Institute (PMI) certification or other relevant professional designations
- Knowledge of agile approaches, particularly as they relate to product lifecycle support and backlog prioritization
Your education and experience
The position requires a bachelor’s degree in public administration, business administration, economics, or a related discipline, combined with at least 6 years of relevant experience involving complex business or process analysis related to products, operations, or technology‑enabled transformation or an equivalent combination of education and experience may be considered.
Innovative Mindset
We value candidates who demonstrate adaptability, curiosity, and a willingness to learn new technologies, including AI and digital tools. We seek individuals who can think critically about data, question existing processes, and find ways to simplify our work while embracing change and new ways of doing things.
Language requirement
The Bank’s work environment is conducive to the use of both of Canada’s official languages - English and French. The position language requirement is Level 5 (Fully Functional). If a qualified candidate who meets the language requirement of the position is not found, a qualified candidate who does not meet the language requirement may be considered. Training may be provided to help reach the required level. Both bilingual and unilingual candidates are encouraged to apply.
What you need to know
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- Priority will be given to Canadian citizens and permanent residents
- Security level required: Be eligible to obtain Secret
- There will be no relocation assistance provided
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
Hybrid Work Model
The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a portion of each month as part of the Bank’s hybrid work model, and they are expected on site at the Bank location a minimum of 12 days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.
What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider.
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- Salaries are based on qualifications and experience and typically range from $111,051 to $130,649 (job grade 17)
- The Bank offers an incentive for successfully meeting expectations at 7 to 10% of your base salary. The Bank offers additional performance pay (5%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
- Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
- Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
- Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.