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Requisition Number:  3012
Position Type:  Permanent
Position Length:  Indeterminate

Ottawa (Downtown), ON, CA

Closing Date:  November 14 2019 - 23:59 EST

Diversity and Inclusion
As one of Canada’s Top 100 Employers, we offer you a superior work environment that allows you to reach your full potential both professionally and personally. We make career growth and professional development a priority. We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce.

Let our team know if you need accommodation or support during the recruitment process due to a disability or other reason. We can provide support in multiple ways, from using this site and submitting your application, right through to the interview process. If you are the successful candidate, you can also discuss accommodation needs when you receive your offer.

Contact to discuss how.

Security Officer

Take a central role
The Bank of Canada has a vision to be “a leading central bank—dynamic, engaged and trusted—committed to a better Canada.” No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in a diverse and inclusive organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in an environment where we are reinventing central banking, renewing ways of doing business and reinforcing a culture of innovation.


 About the position
This position, under the direct supervision of the Supervisor - Security Ottawa, is responsible for ensuring that only authorized employees, vendors and visitors are allowed access to the Bank of Canada. The role is also expected to prevent the improper removal of any property or assets. As the front of house first line of security/defense, this role has a prime responsibility to ensure the security and safety of the Bank, its staff and assets.  As well, the role is expected to facilitate efficient, timely and courteous access of authorized employees, vendors and visitors.  Note that this position will rotate between the Kent Street post, general loading dock, and the Centre Tower entrance sites.


Your future responsibilities

  • access control and screening of all persons and property authorized to enter the Bank of Canada or facilities
  • preventing any unauthorized access to the Bank or facilities
  • monitoring departures from the Bank or facilities to prevent theft of personal property or assets of the Bank of Canada
  • the issue and collection of visitor or day passes to persons authorized to be issued with them
  • arranging the escort of visitors and trades
  • collecting, assuring safe storage and return of any firearms lawfully carried by any authorized visitors (eg, police)
  • processing lost property reports and ensuring they are submitted to the control room
  • observing the behaviour of persons entering the Bank of Canada or facilities to identify any behaviour that may indicate a threat or risk to property, personnel or assets
  • providing assistance to staff, visitors and members of the public when needed
  • operating access control and personnel and vehicle scanning systems
  • responding to any untoward incident or action within or directed at the Bank of Canada, staff or assets. This may require an armed intervention where necessary
  • neutralizing any untoward situation calmly with tact and common sense, following Use of Force Continuum procedure
  • assuming control of a security/safety related incident until relieved by a senior member of line management;
  • liaising with and assisting first responders deployed to Bank facilities
  • assisting in the control of any evacuation from Bank facilities by acting in a professional, calm and authoritative manner
  • remaining conversant with all policy and procedures related to the security process of the Bank of Canada
  • keeping abreast of any legislation regarding the use of force, firearms, arrest and detention and the gathering of evidence that may impact the security operation of the Bank of Canada
  • actively engaging with staff at all levels and promoting the ethos of the single team concept throughout the Bank
  • Identifying irregular or unusual conditions that could raise security concerns or safety hazards
  • activating alarms and informing the Control Room and Security, Supervisor Ottawa in cases of emergency or the presence of unauthorized persons
  • permitting suitably badged and authorized persons to enter Bank of Canada premises
  • checking and updating details on the Visitor management Database
  • confirming to Host / Sponsors, if their visitors are able to have access to visit the site
  • monitoring departing personnel to protect against theft of company property and ensure that any authorized removal of property complies with current policies and procedures
  • investigating and preparing reports on accidents, incidents, and suspicious activities.  Maintaining written logs
  • providing assistance to customers, employees, visitors and members of the public in a courteous and professional manner


Responsibilities specific to the Kent Street post:

  • preventing any unauthorized access to the Bank building via the B1 loading bay
  • monitoring of all vehicular access to and departures from the B1 loading bay
  • maintaining accurate logs of all entrants both vehicular and personnel to the loading bay
  • the operation and use of the technical security systems of the Bank of Canada
  • ensuring that the vehicle and occupants are legitimate and do not pose a threat to the Bank of Canada, facilities, property or staff
  • directing properly authorized vehicles to the loading/unloading area
  • checking departing vehicles for any property improperly removed from the premises
  • ensuring that only accredited staff are allowed access to park their bicycles in the allotted areas


Responsibilities specific to the Loading Dock post:

  • liaising with the Kent Street Guard Post regarding scheduled and authorized deliveries or movements to and from the loading bay
  • ensuring that goods and mail deliveries appropriately screened before delivery to the recipient
  • ensuring that all receipt invoices are accurate and securely stored until collection
  • monitoring any departures from the loading bay to guard against theft of personal property or assets of the Bank of Canada
  • prevent any unauthorized access to and from the main building
  • ensuring that all bicycles are properly stored in designated spaces
  • ensuring that all health and safety procedures are followed during collection and deliveries
  • providing data or other reports when required
  • liaising with the Security Control Centre regarding scheduled and authorized deliveries or movements to and from the loading bays
  • checking vehicular deliveries against authorized delivery schedule
  • screening mail and all other deliveries
  • liaising with the Kent Street Guard Post regarding arrival and departure of any scheduled deliveries
  • ensuring that current security protocols and procedures regarding the B1 loading dock are complied with prior to allowing access or departure


Responsibilities Specific to Centre Tower post:

  • access control and screening of any VIP or senior member of staff entering via the Centre Tower entrance
  • ensuring that any VIP guests are properly met and greeted by the receiving host
  • preventing any unauthorized access to the Bank via the Centre Tower entrance
  • monitoring departures from the Bank or facilities via the Centre Tower entrance to ensure that it is safe and secure


Your education and experience

  • post-secondary certificate or diploma in security management or police foundations
  • a minimum of three consecutive years of increasingly responsible, recent and relevant security experience




  • an equivalent combination of education and experience may be considered


Your knowledge and skills

  • solid analytic and problem-solving skills to research and assess security operations, including the ability to identify problems, generate alternatives, determine appropriate actions
  • proven experience in assessing behavior that may pose a security risk
  • ability to interact professionally with a diverse group of clients and staff
  • demonstrated ability to assess and assimilate security situations and respond accordingly
  • proven observation and situational awareness capabilities
  • solid experience with and knowledge of behavioral awareness techniques including security card access systems', security turn styles' and scanners' functionality
  • have strong verbal and written communication skills
  • ability to meet deadlines while working on multiple tasks-often under pressure and with shifting priorities
  • basic computer skills with the following software: Microsoft Outlook, Word, Excel
  • possess a qualification in First Aid certification that encompasses the use of a defibrillator and administering CPR
  • this is a physical security position which may necessitate a twenty-four hour seven days a week capability. It may also require duties during evenings, weekends and holidays


  • defensive tactics training
  • police or military experience


Language requirement
English and French essential (bilingual). Candidates must be fully functional (level 5) in second official language upon appointment.


What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career.

  • Salaries are based on qualifications and experience and typically range from $61,688 to $69,391 (job grade 13)
  • Depending on performance, you may be eligible for performance pay for successfully meeting (3 to 5% of your base salary) or for exceeding expectations (7% of your base salary). Exceptional performers who far exceed expectations may be eligible for higher performance pay.
  • Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
  • Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
  • Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service


For more information on key benefits, please visit
Additional information

  • Priority will be given to Canadian citizens and permanent residents
  • Security level required: Secret  
  • Must successfully complete the Bank’s mandatory training program, including ongoing requirements
  • Must successfully complete a Psychological and Physical assessment
  • Must be able to maintain firearms Possession and Acquisition License (PAL), valid for restricted firearms and non-restricted firearms
  • Relocation assistance may be provided, if required


We encourage applications from women, Indigenous peoples, veterans, persons with disabilities, members of visible minorities and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions.


We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.