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Requisition Number:  5697
Position Type:  Term
Position Length:  12 months with possibility of extension

Ottawa (Downtown), ON, CA

Closing Date:  May 13, 2021, 23:59 EST

Diversity and Inclusion
As one of Canada’s Top 100 Employers, we offer you a superior work environment that allows you to reach your full potential both professionally and personally. We make career growth and professional development a priority. We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce.

Let our team know if you need accommodation or support during the recruitment process due to a disability or other reason. We can provide support in multiple ways, from using this site and submitting your application, right through to the interview process. If you are the successful candidate, you can also discuss accommodation needs when you receive your offer.

Contact to discuss how.

Program Manager, Physical Security Renewal

Take a central role
The Bank of Canada has a vision to be “a leading central bank—dynamic, engaged and trusted—committed to a better Canada.” No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in a diverse and inclusive organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in an environment where we are reinventing central banking, renewing ways of doing business and reinforcing a culture of innovation.


Find out more about the next steps in our Recruitment process


What’s new
The Bank’s Agency Operations Centres (AOC) Modernization Program is a six-year program that will replace obsolete processing equipment and critical information technology and security systems as well as re-engineer operations processes at the Bank’s AOCs in Montreal and Toronto. 


What you will do
As the Program Manager for Physical Security Renewal, you will work with other Program Managers from Information Technology Services, Currency and Facilities Services to manage interdependencies and resolve issues. You will deliver all aspects of the security scope, which includes oversight of the implementation of upgraded security systems technology and other enhancements related to addressing risk. You will ensure alignment between the security scope of work, business operations as well as the multiple streams of the AOC modernization program. You will work with Program Team members to deliver and communicate changes that impact employees working at the Montreal and Toronto AOC’s. 


You will be responsible for the monitoring and successful delivery of program objectives within agreed scope, time and budget while minimizing impacts to the operations and balancing business and operational desires/expectations with the Program needs and constraints. You will prepare proposals, produce and deliver program related documentation and presentations for key stakeholders on new technologies to ensure awareness before implementation. You will identify and participate in the management of projects, program, competing priorities and you will participate in the negotiation trade-offs with the business resulting from scope change, budgetary pressures, and/or delivery constraints. 


In addition, you will lead the development of metrics to measure project/program performance, and, if necessary, adjust objectives based on findings. You will also implement change management best practices to transition individuals and teams to new technology or other impacts through the changes resulting from this program.


You will be required to stay abreast of best practices and innovations to devise, develop, recommend, and implement new approaches that advance the effectiveness and execution of the Program. Finally, you will act as a subject-matter expert, providing advice and sharing information with colleagues, the departmental leadership teams and external contacts.


What you need to succeed
We are looking for a leader who is an effective communicator and can build strong relationships with the business, the program team, and corporate and external partners and who can represent the interest of the department, when interacting with these groups.


You must have a broad perspective to look for areas where security input adds value to address risks within the scope of the other AOC Program streams.


As a people-leader, you will manage one direct report (project manager) and will also oversee the work performed by up to 5 to 10 professional resources across departments in a matrixed project management environment. You will lead performance management evaluations for your direct report and will contribute to the evaluations for matrixed project employees. You will create a healthy work environment for your direct report and the project team by building employee capability, supporting their professional development, and enabling employees to optimize their contributions.


Your education and experience

  • bachelor’s degree in business administration, project management or another relevant field with seven years of project-delivery experience, including managing multiple projects simultaneously, or, an equivalent combination of education and experience may be considered
  • five years of experience managing strategic program-level initiatives
  • project Management Professional (PMP) or Managing Successful Programmes (MSP) certification or equivalent certification


What you need to know

  • Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
  • Priority will be given to Canadian citizens and permanent residents
  • Security level required: Secret 
  • You will work remotely from any location within Canada while the Bank operates under mandatory telework. Flexibility for remote work for the duration of the term may be granted.
  • There will be no relocation assistance provided
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
  • In response to the COVID-19 pandemic and further to public health guidelines, preventative measures are being taken to ensure health and safety during the recruitment process. All interviews are conducted virtually.  


We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.


What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider


  • Salaries are based on qualifications and experience and typically range from $95,500 to $119,400 (job grade 18)
  • Depending on performance, you may be eligible for performance pay for successfully meeting (7 to 10% of your base salary) or for exceeding expectations (15% of your base salary). Exceptional performers who far exceed expectations may be eligible for higher performance pay.
  • Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
  • Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
  • Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service


We strive to make our policies, programs and workplace more inclusive, respectful and barrier-free. We encourage applications from women, Indigenous peoples, veterans, persons with disabilities, members of visible minorities and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions.