Organizational Change Management Lead

Take a central role

The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment. 

Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.  

With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers:  Working Here - Bank of Canada

Find out more about the next steps in our Recruitment process. 

What you will do

The Organizational Change Management (OCM) Lead provides strategic, analytical and organizational change management support with minimal direction from the Director. As a subject matter expert, the person in this role is responsible for applying OCM methodologies, processes and tools across the Data & Digital Services department (DDS) to drive adoption of, and satisfaction with its provided tools and services. The position also delivers strategic change guidance and leads to change management activities supporting DDS and AI transformation initiatives.

In this role, you will continuously evolve and strengthen OCM practices and tools to align with changing business needs and ways of working in a face-paced environment. You will also foster knowledge sharing and alignment across initiatives and teams. By building strong relationships at all levels, you will develop a deep understanding of stakeholder business needs, ensure effective engagement in change efforts, and provide impactful strategic guidance to change specialists and leaders.

What you need to succeed

You are a recognized change leader who inspires and mobilizes change agents across the department to foster collaboration, knowledge sharing and teamwork.  You empower others by providing guidance and coaching, supporting both their development and the successful delivery of change initiatives.  A proactive problem-solver, you adapt quickly to shifting priorities and demonstrate a strong growth mindset, with the ability to move seamlessly across different skill areas.

Your leadership skills enable you to effectively navigate ambiguity and provide clear, strategic guidance to leaders at all levels.  You build strong relationships across the organization and are sought out for your strategic advice. You bring experience in facilitating knowledge-sharing initiatives, leveraging best practices, and leading organizational and culture change.

An effective communicator and influencer, you convey information clearly, both verbally and in writing, share ideas and insights, respond thoughtfully to questions, and actively listen to understand and address stakeholder needs.

Nice-to-have

• Project Office or Agile experience
• Process design or transformation experience
• Experience with change management related to the end user experience of technology, including AI
• Certification in a change management approach, such as Prosci ADKAR

Your education and experience

This position requires a bachelor’s degree in organizational development, business administration, communications, human resources or a relevant discipline, along with a minimum of 5 years of change management experience supporting complex, cross-functional strategic initiatives. An equivalent combination of education and experience may also be considered. 

Innovative Mindset

We value candidates who demonstrate adaptability, curiosity, and a willingness to learn new technologies, including AI and digital tools. We seek individuals who can think critically about data, question existing processes, and find ways to simplify our work while embracing change and new ways of doing things. 

Language requirement

The Bank’s work environment is conducive to the use of both of Canada’s official languages - English and French.  The position language requirement is Level 5 (Fully Functional).  If a qualified candidate who meets the language requirement of the position is not found, a qualified candidate who does not meet the language requirement may be considered. Training may be provided to help reach the required level.  Both bilingual and unilingual candidates are encouraged to apply. 

What you need to know

• • Priority will be given to Canadian citizens and permanent residents
  • Security level required: Be eligible to obtain Reliability 
  • There will be no relocation assistance provided
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

Hybrid Work Model

The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a portion of each month as part of the Bank’s hybrid work model, and they are expected on site at the Bank location a minimum of 12 days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.  

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider. 

• • Salaries are based on qualifications and experience and typically range from $126,765 to $149,135 (job grade 18)
  • The Bank offers an incentive for successfully meeting expectations at  7 to 10% of your base salary. The Bank offers additional performance pay (5%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
  • Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
  • Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
  • Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.