Did you know? 
The role of internal audit at the Bank of Canada is to support management and the Board of Directors in the effective discharge of their responsibilities by bringing a systematic, disciplined approach to evaluating the effectiveness of the Bank’s risk management, control, and governance processes, and by promoting their continuous improvement.

What you will do 
Reporting to the Managing Director, Internal Audit, you will be an integral part of the Internal Audit Team in providing clerical and administrative support. You will also be accountable for a wide range of office management and operational support services for the Audit Department.

Your responsibilities will include:

• prioritize and manage inboxes and calendars for Internal Audit senior leadership, schedule and control their schedules, draft meeting agendas, take minutes, and help to prepare background meeting information, including printing documents and/or assembling electronic documentation;
• assist leaders by tracking deliverables and due dates, adding reminders or blocking off time in their calendar to complete tasks and providing updates during your regular touch bases;
• coordinate travel arrangements and support managers with the process for expense claims and assist with departmental budget tracking;
• assisting with basic administrative tasks for TeamMate+ system as well as SharePoint (e.g. management of access);
• participate in departmental projects and initiatives and suggest process improvements while maintaining and updating the department's systems;
• help plan, coordinate and organize team events and meetings and plan with caterers to provide refreshments to the attendees, where required;
• support meetings by assisting meeting participants with MS Teams or other conference call technologies; 
• assist with onboarding and offboarding new team members and external auditors in the department using corporate tools and processes; and,
• proposing improvements to the efficiency and effectiveness of the office including writing procedures, and reformatting and converting documents, and ordering stationery supplies. 

What you need to succeed
You are an engaged teammate, who actively participates in achieving team goals and you plan and prioritize work, anticipate and adapt to different clients’ needs, ask for clarification when required and react quickly to change. You maintain an attention to detail and to the quality of your work. 

You have intermediate digital literacy with the Microsoft suite, including Outlook, Excel, Word, PowerPoint and SharePoint Online and have a proven understanding of office procedures and related policies. You are also able to follow the processes and procedures surrounding protected and confidential documents and information. 

As well, you possess strong written and verbal communication skills, can write clear and grammatically accurate short documents, and can convey straightforward messages with tact. You are open-minded, adaptable, and take initiative to proactively overcome any work obstacles that may arise, such as prioritising competing demands and re-negotiating deadlines while ensuring quality.

Nice-to-have 

• Understanding of the Bank’s functions and departments
• Understanding of internal auditing and/or TeamMate+ system
• Understanding of data analytics and/or experience with PowerBI

Your education and experience
This position requires an administration certificate/diploma or high school diploma and a minimum of two full years of recent work experience providing administrative support services. An equivalent combination of education and experience may be considered.

What you need to know

• Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
• Priority will be given to Canadian citizens and permanent residents
• Security level required: Be eligible to obtain Secret 
• There will be no relocation assistance provided
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

Hybrid Work Model

The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a substantial part of each month as part of the Bank`s hybrid work model, and they are expected on site at the Bank location a minimum of eight days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider. 

• Salaries are based on qualifications and experience and typically range from $56,170 to $66,083 (job grade 12)
• The Bank offers an incentive for successfully meeting expectations at  3 to 5% of your base salary. The Bank offers additional performance pay (2%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
• Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
• Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
• Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.