Developer

Take a central role

The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment. 

Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.  

With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers:  Working Here - Bank of Canada

Find out more about the next steps in our Recruitment process. 

What you will do 
The Information Technology Services (ITS) Department’s Corporate Administration Portfolio provides the applications, software, hardware and technical support to the business functions of the Bank’s Corporate Administration Departments. 
 
As the Applications Developer, you work within the Corporate Administration Portfolio and specifically support the ServiceNOW application and all its integrations. 
 
You collaborate with vendors, clients and colleagues and apply application life cycle management principles and/or software development lifecycle methodologies, as well as identify user requirements, assess available technologies and recommend best solutions to meet clients’ needs.
 
As a Developer, you will:

• support ServiceNOW solutions at the Bank
• analyze, design and implement enhancements to meet business requirements 
• maintain collaborative relationships with internal clients and external counterparts
• perform technical and root-cause analysis on issues and make recommendations for correction
• provide second and third-line support, including evening and weekend work as required
• analyze diagnostic information about uncommon cross-functional problems and provide recommendations for resolution to more senior colleagues or management
• create working procedures and documentation on solutions and populate knowledge databases, testing plans and results
• look for new ways of doing or providing services to our clients; changing or reconfiguring approaches to improve efficiency and capacity
• ensure compliance with audit requirements during the support and maintenance of applications

What you need to succeed

• strong development experience using JavaScript
• solid analytical and problem-solving skills with the ability to make sound decisions when giving advice or making recommendations
• ability to rank tasks per priority, meet deadlines and perform multiple tasks concurrently
• ability to work effectively and maintain positive and co-operative working relationships with the other project members and IT teams
• ability to work dynamically with business clients to collect requirements and translate into functional development actions
• willingness to learn and be challenged

 
Assets

• automated testing experience
• ability to communicate effectively in both official languages 
• experience working in Agile Teams
• work experience in supporting commercial off-the-shelf (COTS) systems
• strong knowledge of ServiceNOW portal and relevant cloud technologies

 
Your education and experience
This position requires a bachelor’s degree or diploma in computer science, information technology, or computer engineering, and a minimum of five years of relevant work experience in the IT field with software and database development or an equivalent combination of education and experience may be considered.

What you need to know

• Language requirement: English or French essential
• Priority will be given to Canadian citizens and permanent residents
• Security level required: Be eligible to obtain Secret 
• Relocation assistance may be provided, if required
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

Hybrid Work Model

The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a substantial part of each month as part of the Bank`s hybrid work model, and they are expected on site at the Bank location a minimum of eight days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider. 

• Salaries are based on qualifications and experience and typically range from $90,535 to $106,512 (job grade 16)
• The Bank offers an incentive for successfully meeting expectations at  5 to 7% of your base salary. The Bank offers additional performance pay (3%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
• Flexible and comprehensive benefits so you can choose the level of health, dental disability and life and/or accident insurance coverage that meets your needs
• Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
• Indexed, defined-benefit pension

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.