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Requisition Number:  11508
Position Type:  Term
Position Length:  Until 31 December 2027
Location: 

Ottawa (Downtown), ON, CA

Remote Work:  Hybrid Model
Closing Date:  May 17, 2026 23:59 EST

Equity, Diversity & Inclusion
The Bank is committed to achieving a workforce that reflects the diversity of our country and is representative and inclusive of all Canadians regardless of race, ethnicity, colour, religion, sex, age, disability, sexual orientation, gender identity or expression, socio-economic background or lived experience. By living our values and prioritizing our actions to enhance equity, diversity and inclusion, the Bank ensures broader discussions, better decisions, and a more engaging workplace. 

We make career growth and professional development a priority. We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce.

Let our team know if you need accommodation or support during the recruitment process due to a disability or other reason. We can provide support in multiple ways, from using this site and submitting your application, right through to the interview process. If you are the successful candidate, you can also discuss accommodation needs when you receive your offer.

Contact accessiblecareers@bankofcanada.ca to discuss how.

We invite you to join an organization where differences are seen as strengths and are recognized, valued and respected. We welcome all candidates to apply and strongly encourage candidates to self-identify if they identify with an Employment Equity designated group (Indigenous Peoples, Persons with Disabilities, Women or Racialized/Visible Minorities). 

Content and Collaboration Specialist


Take a central role

The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment. 


Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.  


With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers:  Working Here - Bank of Canada

 

Find out more about the next steps in our Recruitment process. 

 

 

Connect people to content.  Enable smarter ways of working. 

Connect people to the content that matters.  Enable smarter collaboration with through the delivery of modern M365 and AI‑enabled tools.

 

About the role

Reporting to the Assistant Director, IM Lifecycle and Collaboration, withinn the Data andDigital Services department and working under the direction of the Technical Team Lead, the Content and Collaboration Specialist plays a key role in shaping and evolving the SharePoint/M365 environment to strengthen content management and collaboration across departments and teams. The role embeds information lifecycle management principles into day‑to‑day work by improving information architecture to support business needs while ensuring records, retention, and disposition requirements are met.

You will also contribute to the adoption and implementation of AI‑enabled solutions to enhance the client experience and streamline business practices. Through hands‑on delivery, guidance, and enablement, this position bridges business needs, information lifecycle management, collaboration, and emerging digital and AI capabilities to support a more efficient, modern, and data‑informed workplace.

 

What you will do

  • Lead and/or support SharePoint implementations, including client needs analysis, information architecture design, site configuration, and content migration.
  • Respond to standard SharePoint/M365 service requests, including guidance on metadata, permissions, content organization, and effective use of platform functionality.
  • Support the implementation of electronic records management in SharePoint, ensuring alignment with records management rules applied through Collabspace.
  • Contribute to continuous improvement initiatives, including the introduction of new M365 applications, third-party add-ons, automation, content type redesign, permissions optimization, and monitoring.
  • Design, pilot, and support AI-enabled capabilities (e.g., M365 Copilot, Copilot Studio, Power Platform) to enhance content discovery, automate routine tasks, and streamline collaboration workflows.
  • Deliver or support training, mentoring, and knowledge transfer sessions for clients, power users, and operational support teams.
  • Contribute to the development and refinement of processes, procedures, and guidance to ensure sustainable and effective use of collaboration and content management platforms.

 

 

 

What you need to succeed

  • Experience working with or supporting SharePoint, enterprise content management platforms, and/or information management systems.
  • Strong analytical, problem-solving, and communication skills, with the ability to synthesize information and make sound recommendations.
  • Proven ability to work independently, manage competing priorities, and meet deadlines while maintaining high standards.
  • A collaborative mindset with the ability to build and maintain effective relationships with clients and partners.

 

Nice-to-have

  • Knowledge of digital records management principles and practices and related standards such ISO 15489 (Records Management) and experience working with a records management system.
  • Experience delivering training or education sessions related to information systems and digital tools.
  • Experience applying AI-enabled capabilities within SharePoint and Microsoft 365, such as using Copilot to improve content discovery, collaboration, and productivity.
  • Hands-on experience with tools such as M365 Copilot, Copilot Studio, and the Power Platform to support automation, digital workflows, and enhanced client solutions.
  • Awareness of emerging AI use cases and responsible adoption practices in enterprise content management and collaboration environments.
  • Experience working in an Agile/Scrum environment.

 

Your education and experience

This position requires a college or university degree in archives, information management, library science, or a related field, along with a minimum of 3 years of experience working in content management, records management or archives environment. An equivalent combination of education and relevant experience maybe considered.

 

Innovative Mindset

We value candidates who demonstrate adaptability, curiosity, and a willingness to learn new technologies, including AI and digital tools. We seek individuals who can think critically about data, question existing processes, and find ways to simplify our work while embracing change and new ways of doing things. 

 

Language requirement

The Bank’s work environment is conducive to the use of both of Canada’s official languages - English and French.  The position language requirement is Level 5 (Fully Functional).  If a qualified candidate who meets the language requirement of the position is not found, a qualified candidate who does not meet the language requirement may be considered. Training may be provided to help reach the required level.  Both bilingual and unilingual candidates are encouraged to apply. 

 

What you need to know

    • Priority will be given to Canadian citizens and permanent residents
    • Security level required: Be eligible to obtain Secret 
    • There will be no relocation assistance provided
    • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

Hybrid Work Model

The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a portion of each month as part of the Bank’s hybrid work model, and they are expected on site at the Bank location a minimum of 12 days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.  

 

 

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider. 

 

    • Salaries are based on qualifications and experience and typically range from $82,586 to $97,160 (job grade 15)
    • The Bank offers an incentive for successfully meeting expectations at  5 to 7% of your base salary. The Bank offers additional performance pay (3%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
    • Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
    • Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
    • Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Apply now »