Ottawa (Downtown), ON, CA
Business Systems Analyst
Take a central role
The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment.
Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.
With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers: Working Here - Bank of Canada
Find out more about the next steps in our Recruitment process.
About the team:
We are seeking a Business Analyst to join our Cyber Security Operations team! Our team is responsible for detecting and responding to external and internal cyber threats that would have an impact on the business functions of Canada’s Central Bank.
Reporting to the Assistant Director, Cyber Security Monitoring and Response, you will join the Bank’s Cyber Security Monitoring team and play a key role in securing the Canadian economy. Our team is a collaborative group of individuals across multiple domains focused on building monitoring and analysis capabilities, integration, automation, and delivering value to clients quickly and iteratively.
Further - you will be provided with the chance to make recommendations on processes and technology along with the opportunity to utilize state-of-the-art Enterprise Cyber Security Solutions and consistently learn as technology in the industry evolves.
What you will do
As the Business Analyst, you collaborate with business partners and colleagues to identify user requirements, perform business process and systems analysis, assess process improvements, and support overall project solutions.
More specifically, you will:
- Combine strong analysis, problem-solving and communication skills to achieve high levels of customer satisfaction and quality in your deliverables.
- Provide project support to the portfolio as needed
- Complete process & technology review across the portfolio including response playbooks, update documentation, and initiate improvements as required
- Participate in initiatives that look to improve our processes and technology across the portfolio as well as across the division.
- Ensure that processes and technologies continue to meet business needs, while maintaining an appropriate balance between functionality and security.
- Build an understanding of the organization’s resources and capacity for change and develop the processes, tools and techniques required to effectively meet the change objectives.
What you need to succeed
You have an ability to plan, organize and perform multiple tasks concurrently and meet necessary deadlines. You are also a strong communicator & collaborator capable of working with varied stakeholders, both internally and externally including technical specialists to ensure that departmental business needs and requirements are met.
In addition, you have:
- Experience gathering and documenting user needs and translating them into technical requirements.
- Knowledge of system development methodology, including a commitment to the success of the testing phases and processes
Nice-to-have skills
- International Institute of Business Analysis (IIBA) Certified Business Analysis Professional (CBAP) designation
- Previous experience in a Cyber Security portfolio/environment
Your education and experience
Your combined education and work experience demonstrate that you have the proficiencies and skills for the role. We are ideally seeking candidates with a relevant degree/diploma and 5+ years of relevant experience.
What you need to know
- Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
- Priority will be given to Canadian citizens and permanent residents
- Security level required: Be eligible to obtain Secret
- There will be no relocation assistance provided
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
Hybrid Work Model
The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a substantial part of each month as part of the Bank`s hybrid work model, and they are expected on site at the Bank location a minimum of eight days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.
What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider.
- Salaries are based on qualifications and experience and typically range from $92,346 to $108,643 (job grade 16)
- The Bank offers an incentive for successfully meeting expectations at 5 to 7% of your base salary. The Bank offers additional performance pay (3%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
- Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
- Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
- Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.