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Requisition Number:  11541
Position Type:  Term
Position Length:  1 year (extension possible)
Location: 

Ottawa (Downtown), ON, CA

Remote Work:  Hybrid Model
Closing Date:  07 June 2026 23:59 EST

Equity, Diversity & Inclusion
The Bank is committed to achieving a workforce that reflects the diversity of our country and is representative and inclusive of all Canadians regardless of race, ethnicity, colour, religion, sex, age, disability, sexual orientation, gender identity or expression, socio-economic background or lived experience. By living our values and prioritizing our actions to enhance equity, diversity and inclusion, the Bank ensures broader discussions, better decisions, and a more engaging workplace. 

We make career growth and professional development a priority. We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce.

Let our team know if you need accommodation or support during the recruitment process due to a disability or other reason. We can provide support in multiple ways, from using this site and submitting your application, right through to the interview process. If you are the successful candidate, you can also discuss accommodation needs when you receive your offer.

Contact accessiblecareers@bankofcanada.ca to discuss how.

We invite you to join an organization where differences are seen as strengths and are recognized, valued and respected. We welcome all candidates to apply and strongly encourage candidates to self-identify if they identify with an Employment Equity designated group (Indigenous Peoples, Persons with Disabilities, Women or Racialized/Visible Minorities). 

Business Analyst, HR Systems Support


Take a central role

The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment. 


Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.  


With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers:  Working Here - Bank of Canada

Find out more about the next steps in our Recruitment process. 

 

We are seeking a Business Analyst to join our HR Technology team as we modernize and enhance our HR systems landscape. This role will contribute to the delivery of digital and AI-enabled HR solutions, improving employee experience and operational efficiency across the organization.

 

What you will do 

As a Business Analyst, you will provide value-added support for business processes and implement automated HR Solutions while collaborating with other departments, including Data & Digital Services (DDS) and external technology suppliers.

 

More specifically, you will:

  • Analyze business processes and gather user requirements, identifying opportunities to enhance HR services through digital and automation initiatives
  • Support the design and implementation of HR solutions (e.g., SAP SuccessFactors, ServiceNow, SharePoint Online), ensuring alignment between business needs and technology capabilities
  • Partner with DDS and external suppliers to deliver system enhancements, including coordinating release cycles, approvals, and production deployments
  • Execute user acceptance testing (UAT) and ensure solutions meet business requirements while complying with organizational standards
  • Continuously identify process improvement opportunities, contributing to the evolution of HR processes and service delivery
  • Support initiatives leveraging emerging technologies (e.g., AI-enabled capabilities and automation tools) to enhance efficiency and user experience

 

What you need to succeed

You excel at setting priorities and ensuring key deliverables are met.  With strong communication skills, you collaborate effectively with clients, technical specialists, and suppliers to solve problems and assist business impact assessments. As an innovative problem solver, you can identify future opportunities and potential issues.

 

Additionally, you have:

  • Experience with HR platforms such as SAP HCM, SuccessFactors, ServiceNow, and SharePoint Online
  • Experience working in HR technology environments and collaborating with IT delivery teams
  • Understanding of system integrations, data flows, and release management practices
  • Familiarity with HR functions throughout the employee lifecycle including recruitment, onboarding, performance management, compensation, offboarding.
  • Strong analytical and problem-solving abilities
  • Proficiency in data analysis and visualization tools.

 

Nice-to-have 

  • Business Analysis certification through a recognized learning organization such as the International Institute of Business Analysis (IIBA)
  • Certified Business Analysis Professional (CBAP) designation

 

Your education and experience

This position requires a completed post-secondary degree/diploma in a relevant field (e.g., HR, information technology, project management, business analysis) and 2 years or more of relevant, recent experience. An equivalent combination of education and experience may be considered.

 

 

Innovative Mindset

We value candidates who demonstrate adaptability, curiosity, and a willingness to learn new technologies, including AI and digital tools. We seek individuals who can think critically about data, question existing processes, and find ways to simplify our work while embracing change and new ways of doing things. 

 

Language requirement
The Bank’s work environment is conducive to the use of both of Canada’s official languages - English and French.  The position language requirement is Level 5 (Fully Functional).  If a qualified candidate who meets the language requirement of the position is not found, a qualified candidate who does not meet the language requirement may be considered. Training may be provided to help reach the required level.  Both bilingual and unilingual candidates are encouraged to apply

 

What you need to know

    • Priority will be given to Canadian citizens and permanent residents
    • Security level required: Be eligible to obtain Reliability 
    • There will be no relocation assistance provided
    • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
    • Internal title of the position is "Business Analyst".

 

Hybrid Work Model

The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a portion of each month as part of the Bank’s hybrid work model, and they are expected on site at the Bank location a minimum of 12 days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.  

 

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider. 

    • Salaries are based on qualifications and experience and typically range from $82,590 to $97,160 (job grade 15)
    • The Bank offers an incentive for successfully meeting expectations at  5 to 7% of your base salary. The Bank offers additional performance pay (3%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
    • Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
    • Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
    • Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

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