Ottawa (Downtown), ON, CA
Business Analyst, HR Systems Support
Take a central role
The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment.
Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.
With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers: Working Here - Bank of Canada
Find out more about the next steps in our Recruitment process.
We are seeking a Business Analyst to join our HR – Business Analysis & System Support (BASS) team. Our team plays a critical role in supporting departmental business processes, information management, and system maintenance for core Bank functions.
What you will do
As a Business Analyst, you will provide value-added support for business processes and implement automated HR Solutions while collaborating other departments, including Information Technology Services (ITS)and external technology suppliers to coordinate projects and system enhancements.
More specifically, you will:
- analyze business processes and gather user requirements for HR automated solutions.
- partner with IT and external suppliers to coordinate projects and system enhancements.
- manage release cycles, including approvals and production deployment coordination.
- translate business requirements into actionable specifications.
- execute user acceptance testing and identify process improvement opportunities.
- ensure compliance with departmental standards.
What you need to succeed
You excel at setting priorities and ensuring key deliverables are met. With strong communication skills, you collaborate effectively with clients, technical specialists, and suppliers to solve problems and assist business impact assessments. As an innovative problem solver, you can identify future opportunities and potential issues.
Additionally, you have:
- Experience as a Business Analyst (or similar role) working with HR platforms/tools relevant such as SAP HCM, SuccessFactors, Service Now, Jira.
- Knowledge of computer systems and IT methodology in the client server environments.
- Familiarity with HR functions throughout the employee lifecycle including recruitment, onboarding, performance management, compensation, offboarding)
- Strong analytical and problem-solving abilities
- Flexibility to adapt to changing priorities in a fast-paced setting.
- Proficiency in data analysis and visualization tools.
Nice-to-have
- Business Analysis certification through a recognized learning organization such as the International Institute of Business Analysis (IIBA)
- Certified Business Analysis Professional (CBAP) designation
Your education and experience
This position requires a completed post-secondary degree/diploma in a relevant field (e.g., HR, information technology, project management, business analysis) and 2 years or more of relevant, recent experience. An equivalent combination of education and experience may be considered.
What you need to know
- Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
- Priority will be given to Canadian citizens and permanent residents
- Security level required: Be eligible to obtain Reliability
- There will be no relocation assistance provided
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
- The official title for this position is “Business Analyst ”
Hybrid Work Model
The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a substantial part of each month as part of the Bank`s hybrid work model, and they are expected on site at the Bank location a minimum of eight days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider.
- Salaries are based on qualifications and experience and typically range from $77,853 to $91,592 (job grade 15)
- The Bank offers an incentive for successfully meeting expectations at 5 to 7% of your base salary. The Bank offers additional performance pay (3%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
- Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
- Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
- Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.