Ottawa (Downtown), ON, CA
Benefits Program Specialist
Take a central role
The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment.
Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.
With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers: Working Here - Bank of Canada
Find out more about the next steps in our Recruitment process.
About the role
We are seeking a Benefits Program Specialist to support the delivery, analysis, and continuous improvement of the Bank’s benefits program. In this role, you will contribute to projects and operational initiatives that strengthen program effectiveness, support informed decision-making, and enhance the employee experience.
Reporting to the Director of Compensation and Benefits, you will work as part of a collaborative Compensation and Benefits team and apply your benefits knowledge, analytical skills, and problem-solving abilities to support practical solutions and meaningful outcomes across the Bank.
What you will do
You will lead and contribute to projects and operational initiatives that enhance the effectiveness, sustainability, and employee experience of the Bank’s benefits program. You will apply your expertise, analytical skills, and project management discipline to identify opportunities for improvement, support informed decision-making, and help implement meaningful change for benefits and compensation programs.
In this role, you will:
- Use your knowledge of group benefit plan management to understand issues, explore options and help shape improvements.
- Help with planning, budgeting and the annual premium renewal by monitoring and analyzing costs, forecasts and emerging pressures.
- Turn information into insight by using data, reporting, technology, and AI to spot trends, improve processes, and simplify documentation.
- Partner with HR colleagues, benefits carriers and consultants to support service delivery .
- Bring people together to work through questions, align priorities, clarify next steps, and move benefits and compensation initiatives forward.
What you need to succeed
You are motivated by work that improves programs, processes, and the employee experience. You bring strong judgment, a practical mindset, and the ability to turn complex information and competing priorities into clear plans and simple messaging. You are also comfortable working with sensitive information and collaborating with others to move work forward.
You will thrive in this role if you can:
- consider the broader impact of changes to group benefits and insurance programs, ensuring they align with the Bank’s total compensation strategy and are coordinated with related HR teams, processes, and employee or retiree programs.
- make sense of information by turning data, trends, costs, and business questions into succinct insights that help people make good decisions.
- use good judgment to weigh options, understand risks, communicate clearly, and contribute to practical recommendations.
- enable projects to advance from idea to implementation by organizing priorities, managing timelines, and sharing progress.
- build strong relationships across teams by bringing people together to solve problems and align on next steps.
- look for better ways of working by using tools, technology, and practical improvements to strengthen processes, reporting, documentation, service delivery, and the employee experience.
Nice-to-have
- Experience with SAP SuccessFactors or a similar HRIS
- Certified Employee Benefit Specialist (CEBS), and/or other relevant HR certifications
- Project Management Professional (PMP) or related certification
Your education and experience
Your combined education and work experience demonstrate that you have the competencies required for the position and are effective at learning and applying new skills.
Innovative Mindset
We value candidates who demonstrate adaptability, curiosity, and a willingness to learn new technologies, including AI and digital tools. We seek individuals who can think critically about data, question existing processes, and find ways to simplify our work while embracing change and new ways of doing things.
Language requirement
The Bank’s work environment is conducive to the use of both of Canada’s official languages - English and French. The position language requirement is Level 5 (Fully Functional). If a qualified candidate who meets the language requirement of the position is not found, a qualified candidate who does not meet the language requirement may be considered. Training may be provided to help reach the required level. Both bilingual and unilingual candidates are encouraged to apply.
What you need to know
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- Priority will be given to Canadian citizens and permanent residents
- Security level required: Be eligible to obtain Reliability
- Relocation assistance may be provided, if required
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
- The official title for this position is “Compensation and Benefits Specialist ”
Hybrid Work Model
The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a portion of each month as part of the Bank’s hybrid work model, and they are expected on site at the Bank location a minimum of 12 days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.
What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider.
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- Salaries are based on qualifications and experience and typically range from $94,193 to $110,816 (job grade 16)
- The Bank offers an incentive for successfully meeting expectations at 5 to 7% of your base salary. The Bank offers additional performance pay (3%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.
- Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
- Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
- Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.