Ottawa (Downtown), ON, CA
Analytic Platforms & Cloud Support Specialist
Take a central role
The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment.
Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.
With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers: Working Here - Bank of Canada
Find out more about the next steps in our Recruitment process.
What You Will Do
As part of the Data and Digital Services Department (DDS), the Analytic Environment Business Support Team (AEBS) provides expertise, advisory services, and operational support for data, tools, and compute platforms within the Analytic Environment - a core ecosystem supporting the Bank’s mandates for monetary policy, financial stability, and economic and financial research.
We are seeking an experienced Business Systems Analyst to support support requirements gathering, software testing, and application support across both on-premise and cloud-based platforms. The successful candidate will collaborate with business partners, economists, researchers, and technical teams to document requirements, analyze processes and systems, support the development and enhancement of analytical applications, and provide training and guidance to end users.
Reporting to the Assistant Director, you will lead and contribute to concurrent initiatives, apply strong analytical and problem-solving skills, and help advance the Bank’s digital, cloud, and data capabilities.
Specifically, you will:
- Work with cloud-based analytical platforms such as Databricks and/or Microsoft Fabric.
- Read and write code using Python and SQL to support data workflows.
- Use BI tools for data visualization (e.g., Power BI).
- Provide user support and resolve “how-to” inquiries related to analytical tools and platforms.
- Lead deployment and upgrades of econometric tools and analytical components within hybrid (cloud and on-premise) environments.
- Manage software inventory and licensing.
- Prepare software installation, configuration and evergreening instructions for Information Technology Services (ITS).
- Maintain collaborative relationships with internal clients and external counterparts to support operational objectives.
- Participate in projects and provide support to ensure issues, risks, and approved changes to the Analytic Environment are managed effectively.
- Create and deliver presentations and training sessions for economists, researchers and business partners on analytical solutions and tools.
What You Need to Succeed
- Experience working in Linux environments and modern cloud platforms (e.g., Databricks, Azure-based services)
- Proficiency in Python and SQL for data analysis and workflow support.
- Strong analytical, troubleshooting, and problem-solving skills, with the ability to investigate system issues and recommend practical solutions.
- Strong communication skills, including the ability to translate complex technical concepts into clear, non-technical language.
- Effective planning and organizational skills, with the ability to manage multiple priorities in a dynamic environment.
- Familiarity with analytic tools such as MATLAB, Julia, or R.
Nice-to-have
- Exposure to AI and machine learning technologies (e.g. AI-assisted analytics, large language models)
- Experience supporting AI-enabled workflows or integrating AI tools into business processes.
Education and Experience
The position requires a college degree in business administration, statistics, mathematics, computer science, computer engineering or information technology, and a minimum of six years of relevant work experience or an equivalent combination of education and experience may be considered.
Innovative Mindset
We value candidates who demonstrate adaptability, curiosity, and a willingness to learn new technologies, including AI and digital tools. We seek individuals who can think critically about data, question existing processes, and find ways to simplify our work while embracing change and new ways of doing things.
Language requirement
The Bank’s work environment is conducive to the use of both of Canada’s official languages - English and French. Although the position language requirement is English or French essential, we do encourage everyone to improve their second language proficiency for future career growth and to contribute towards fostering a bilingual environment.
What you need to know
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- Priority will be given to Canadian citizens and permanent residents
- Security level required: Be eligible to obtain Reliability
- Relocation assistance may be provided, if required
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
- The official title for this position is “Business Systems Analyst ”
Hybrid Work Model
The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a portion of each month as part of the Bank’s hybrid work model, and they are expected on site at the Bank location a minimum of 12 days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.
What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider.
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- Salaries are based on qualifications and experience and typically range from $94,193 to $110,816 (job grade 16)
- The Bank offers an incentive for successfully meeting expectations at Exceptional performers who far exceed expectations may be eligible for higher performance pay.
- Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
- Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
- Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.