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Requisition Number:  5642
Position Type:  Term
Position Length:  18 months

Ottawa (Downtown), ON, CA

Closing Date:  April 20, 2021 23:59 EST

Diversity and Inclusion
As one of Canada’s Top 100 Employers, we offer you a superior work environment that allows you to reach your full potential both professionally and personally. We make career growth and professional development a priority. We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce.

Let our team know if you need accommodation or support during the recruitment process due to a disability or other reason. We can provide support in multiple ways, from using this site and submitting your application, right through to the interview process. If you are the successful candidate, you can also discuss accommodation needs when you receive your offer.

Contact to discuss how.

Business Systems Analyst

Take a central role
The Bank of Canada has a vision to be “a leading central bank—dynamic, engaged and trusted—committed to a better Canada.” No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in a diverse and inclusive organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in an environment where we are reinventing central banking, renewing ways of doing business and reinforcing a culture of innovation.


Find out more about the next steps in our Recruitment process


What you will do 
As the Business Systems Analyst, you will collaborate with business partners and colleagues to identify user requirements, perform business process and systems analysis, assess process improvements and support Cloud-based solutions.  You will also participate in the evaluation and delivery of new Cloud technologies at the Bank, with a key focus on enhancing Bank staff’s user experience, as well as assess feasibility and readiness for new technology deployments at the Bank.  You will support the transition of legacy applications and workloads to varying cloud solutions and will also participate in the monitoring of these cloud platforms.


As the subject matter expert, you will also ensure that technologies continue to meet business needs, while maintaining an appropriate balance between functionality and security. In addition, you will build an understanding of the organization’s resources and capacity for change and develop the processes, tools and techniques required to effectively meet the change objectives.

What you need to succeed
Ability to plan, organize and perform multiple tasks concurrently; set priorities; focus on attention to detail; and meet deadlines are key in this role. Since you will be collaborating with various colleagues and stakeholders, you will need excellent verbal and written communication. 


In addition, you should have:

  • support and evolve the Bank’s Microsoft Office 365 SaaS suite of tools, including Exchange Online, OneDrive, SharePoint Online and Microsoft Teams
  • monitor the performance of the Bank’s Cloud platforms and follow-up with relevant stakeholders to address any issues 
  • ability to work with technical specialists to ensure that departmental business needs and requirements are met
  • experience with Agile/SCRUM and DevOps as delivery methodologies, including a commitment to the success of the testing phases and processes
  • experience gathering and documenting user needs and translating them into technical requirements



  • Microsoft cloud certifications
  • International Institute of Business Analysis (IIBA) Certified Business Analysis Professional (CBAP) designation
  • knowledge of Organizational Change Management (ADKAR) principles, approaches and methodologies

Your education and experience
The position requires a relevant university or college degree (e.g., information technology, project management, business analysis) and five years of experience in business analysis, project management, information technology or process analysis environment or an equivalent combination of education and experience may be considered. 


What you need to know

  • Language requirement: English and French essential (bilingual) with a minimum starting level of functional (level 4) in second official language. Training may be provided to help reach the required level of fully functional (level 5) in second official language.
  • Priority will be given to Canadian citizens and permanent residents
  • Security level required: Reliability 
  • You will work remotely from any location within Canada while the Bank operates under mandatory telework. Flexibility for remote work for the duration of the term may be granted.
  • There will be no relocation assistance provided
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
  • In response to the COVID-19 pandemic and further to public health guidelines, preventative measures are being taken to ensure health and safety during the recruitment process. All interviews are conducted virtually.  


We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.


What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider


  • Salaries are based on qualifications and experience and typically range from $80,300 to $94,400 (job grade 16)
  • Depending on performance, you may be eligible for performance pay for successfully meeting (5 to 7% of your base salary) or for exceeding expectations (10% of your base salary). Exceptional performers who far exceed expectations may be eligible for higher performance pay.
  • Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs
  • Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement
  • Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service


We strive to make our policies, programs and workplace more inclusive, respectful and barrier-free. We encourage applications from women, Indigenous peoples, veterans, persons with disabilities, members of visible minorities and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions.